Reviews

*****
Caroline’s Cleaning is rated 5.0 out of 5 stars, based on 60 reviews!
*****

The best Airbnb cleaning service in SoCal. Goes above and beyond and has great communication. I am from NY but live in orange county, CA during the colder months. When I went home for the summer I put the home in Laguna on Airbnb. This was my first time using Airbnb, so I was having my friend help clean in between guests.

I noticed on Caroline's website she had a section dedicated to Airbnb cleaning. After some less than satisfactory reviews, I decided to contact caroline's cleaning. The first appointment we had she performed a deep cleaning at no extra cost, and gave me a ton of suggestions on what amenities to provide to make the Airbnb more comfortable. She even went to the store and bought new towels, linens, hand soaps, etc to help. Also provided pictures of every sq ft of the home after cleaning because I am out of state. Overall, she has gone above and beyond to help make my Airbnb as professional as can be, and at such a competitive price. I highly recommend her cleaning services to everybody!

*****

Great crew and Caroline is nice and understanding. You can't go wrong with Caroline's Cleaning! Highly recommended.

*****

Great experience and Caroline's crew was right on time. They did a great job and were very friendly! I would highly recommend Caroline's Cleaning to anyone and everyone!

*****

SPARKLING!!! A first-time customer of Carolines and our home has NEVER been cleaner! Im really fussy and am
Reluctant to use cleaners - art gets broken, things still dirty. Well, there wasnt ONE OUNCE of dirt or anything I would change. Edith did an INCREDIBLE job - truly the best Ive experienced in my life. And she got me in right away! What a gift. Im already scheduling my second cleaning. Best in the business - for sure!

*****

Caroline and her team were very professional. Her pricing was reasonable but most importantly she did a really good job. Highly recommend her as a top cleaning service.

*****

They do a great job! Always super fast to respond and show up on time and do a thorough cleaning.

*****

I had a tenant move out who left trash and hair EVERYWHERE. I was so happy with Caroline's crew. Natalia and Jakob did an excellent, thorough and detailed job on a VERY difficult cleaning project. It was daunting, but they cleaned everything and made it sparkle like new. Caroline was able to accommodate me last minute. Her crew was on time, polite, and professional. I would call them again!

*****

I had a tenant move out who left trash and hair EVERYWHERE. I was so happy with Caroline's crew. Natalia and Jakob did an excellent, thorough and detailed job on a VERY difficult cleaning project. It was daunting, but they cleaned everything and made it sparkle like new. Caroline was able to accommodate me last minute. Her crew was on time, polite, and professional. I would call them again!

*****

They do a great job! Always super fast to respond and show up on time and do a thorough cleaning.

*****

I just hired Caroline's Cleaning for my apartment and they did a fantastic job. The apartment looks spotless. I would 100% recommend them and will be using them in the future.
-Lily C.

*****

Caroline and her team have been a pleasure to work with. We have been lucky enough to have Ruslana clean our house for the past year. She's professional, kind, meticulous and prompt. I would highly recommend!
-Gina H.

*****

Honest staff members, back up their work, timely and good cleans. Highly recommended!
-Dalia G.

*****

Caroline's Cleaning has helped us twice so far and we are very pleased with the results. Our house is 3 bd, 2.5 bath, and they clean in about 2 or so hours. Our bathrooms are sparkling, the ladies really scrub, and they get the dust up and even will make beds! I especially appreciate my very clean floors. Thank you for the fresh home!
-Amanda J.

*****

My husband and I have been having a cute newly-married couple as our usual cleaning crew for a few month, once a month, and we are thankful we found a right company for us. Caroline, the owner/manager, is very responsive, and she sends the crew always on time. They use cleaning products with no scent, and clean most everywhere. If you want a more thorough cleaning, you can ask for a deep cleaning instead of regular cleaning, of course..:-). So, overall, we are very happy with Caroline's cleaning so far... Thumbs Up!
-Mia M.

*****

Shopped around for a Christmas week cleaning w/ a few days heads up. Accomodating and responsive.
Olivia and Adrian were attentive to the needs of the place and even did what they can on extra things asked for.
-Victor d.

*****

Excellent cleaning service and very reliable! Afternoon cleaning appts are very important to us and they've always been great about working around our schedules. Ruslana is AMAZING! She has gone above and beyond for each cleaning. I especially love the little details; cleaning the bathroom bin, taking all garbage she comes across out, leaving neat points on the paper towels and toilet paper, and she does an excellent job with pet hair. We have two dogs, and as much as I try to keep up with the pet hair, she always manages to get to the bottom of it during each visit. I highly recommend choosing Caroline's Cleaning for your home!!
-Heather W.

*****

Very happy with my first time clean! Caroline was quick to respond to my inquiry and was helpful in outlining the cleaning options for my townhouse (2 bedroom / 2 bathroom). I was able to schedule in the very same week and was pleased with the results. Highly recommend their services!
-Genevieve W.

*****

The service is great! The team is professional and responds promptly. I highly recommend them!
-Nelly T.

*****

Caroline and her crew did an amazing job deep cleaning my rental property. She got the house sparkling clean just in time for my new tenant to move in. Caroline is absolutely the best and she will make sure to go above and beyond to keep her customers happy.
-S.S

*****

Caroline's Cleaning service came to do a move-out cleaning for our 4-bedroom home. Caroline was great in her communication prior to the cleaning appointment. The two cleaners came on time and did a wonderful and thorough cleaning. They managed to clean every cupboard, drawer, washer/dryer, fridge, etc. in only 4 hours. Overall a great experience and I would highly recommend their services!
-Afton O.

*****

Very professional and accomplished cleaners.

On time, efficient and courteous in addition to superb communication and ease of scheduling.

Highly recommend this fairly priced excellent company!!!
-K L.

*****

I am satisfied with Caroline's cleaning. She was very responsive when I asked what her services had, and she also had a comprehensive list of what to expect.

She had two helpers working for her and they were very kind, considerate, and quiet. They were so considerate I thought they wouldn't bother me to clean another part of my room!

Overall, I'm happy with their service. The helpers worked very hard with my 3 story town house & I'm very satisfied with the work they did on my stove, microwave, and oven. My stove was really oily and filled with grease and my microwave was dirty but greasy to touch, but after they worked on it, the grease is no more! Wish I had before and after photos!

There were some parts that were still not finished cleaning but I had talked to Caroline and she was willing to let them come back for a bit to finish up with no charge. Couple things I would complain about is that if there were some areas they didn't try to clean but I'm pretty sure it's just because I had a lot of clutter in the area and they would only move so much for time, and sometimes when mopping/vacuuming they would hit edges/walls a bit harder than I would like.
-William Y.

*****

I was looking for a trustworthy cleaning company for our home and came across Caroline's Cleaning. It was quick and easy to book a day and time with them. They arrived on time and left our home looking awesome! Moving forward I will be doing a monthly cleaning with them. I definitely recommend their services.
-Brennen P.

*****

We have been very happy with Caroline's cleaning. They are very responsive, accomodating and the actual cleaning is quite thorough. My kids are young and constantly trying to follow them around while talking nonstop but the crew is always very sweet and understanding. We appreciate them so much because with a newborn and three other kids, we weren't able to keep up with the messes anymore. We highly recommend this company.
-Colette A.

*****

Excellent service. From my initial contact with Caroline's, the communication was timely, accurate and professional. She was very accommodating with regard to my schedule. The rates are reasonable and a good value. Ivone and Pablo did a magnificent job deep cleaning my home. Everything was performed as I requested and my expectations were exceeded! Ivone and Pablo are hard working, detail oriented, extremely thorough and efficient. Highly recommend Caroline's.
-Val K.

*****

Home was thoroughly cleaned and the staff was polite and professional and left the house sparkling :)
-Lindsay B.

*****

Wow, My home looks brand new again! Martha on Caroline's team was super responsive and able to give me a quote over the phone and get me set up right away. Kesha is now coming to our home weekly because I was so impressed. Boy did she work hard. The first visit was a deep clean, and I swear she got every square inch! Our 2500 sq ft home with marble floors and 3.5 bathrooms in San Clemente is always sparkling now and for a very reasonable rate. I love how kind, trustworthy, and reliable Martha and Kesha are of Caroline's Cleaners!
-Carolyn K.

*****

These people are amazing! We just started using their service and we are very impressed. Patel and Iwona are the team members that clean for us and they are incredible. They don't miss one spot (and I check:) Additionally, they are polite and show such gratefulness to receive a tip. The best part is they're much more reasonable than other quotes I got. HIGHLY RECOMMEND.
-Beatriz Z.

*****

Caroline's crew did a deep clean in my house and they were excellent
Very thorough and worked very hard, no wasted time
I will definitely be using Caroline's service again and highly recommend them!
-Paula G.

*****

The cleaners did a great job. Reading some of the other reviews, I'm not sure what kind of products they used and it looked like their equipment was a little old and could use some updating. But my house was extremely clean, I can say that. There were two cleaners, a guy and girl. The guy seemed to do most of the heavy lifting, but the woman did a good job in the kitchen. My bathrooms, showers, etc were spotless, and the guy did an excellent job for the dirtiest parts of my house. The woman dusted for almost the first hour. I thought she could have used that time better, but everything was done in the end, even my balcony. Of course, the guy did that.
-Grace H.

*****

The A-Team, 100% best cleaners around.
Found Caroline through Yelp, was extremely professional and helped schedule our Move Out cleaning. The team that showed up was extremely professional and did a thorough and great job cleaning the place. The team listened to us and our areas of concerns and were very willing to go the extra mile. Did an amazing job and will recommend Caroline and her team anytime.
-Abdul S.

*****

I agree with the other reviews that Caroline is a very good communicator.
Caroline was very responsive in setting up a cleaning date and texted me to confirm the appointment. Caroline sent 2 cleaners to my house. They were right on time and very polite. They did a fantastic job and were very efficient.
-Hubie S.

*****

As two working parents with two young children, keeping a clean home is not an easy task. Caroline Cleaning not only did a wonderful job, but their customer service was above expectations. The two cleaners that showed up brought all their own supplies, they were professional and polite.
We definitely recommend the services of Caroline Cleaning..!
-Chet R.

*****

Caroline's Cleaning was very responsive - got a quote quickly and easily and was able to schedule a cleaning just as easily. The crew came on time and worked hard and left my house sparkling! What a relief for me. I will be using Caroline's Cleaning for all of my future house cleaning needs.
-Rhondi S.

*****

Prompt arrival, great communication and a thorough cleaning in 2 hours. I will be using Caroline's Cleaning for the foreseeable future.
-Brandon G.

*****

Caroline's Cleaning is by far the best cleaning service I have used since living in California. Cleaners were very polite and attentive when describing where I thought they should focus. Details down to the baseboards were addressed during the cleaning, first time I have seen this! Pricing was great and scheduling was easy. I highly recommend Caroline's Cleaning to anyone in Orange County looking for a regular cleaning service!
-JC C.

*****

Caroline answered all my questions and had someone at my home within few hours. They were very respectful and did a fabulous job cleaning. Okay exceeded my expectations. Will use again!
-Mark M.

*****

Caroline's crew went above and beyond! I just had my home cleaned for the first time and will continue to use them bi weekly. I am very picky and ocd I have two toddlers at home and needed the help with cleaning especially deep cleaning, in a rush I threw all toys in the girls playroom and told them to not even worry about that room. I get home a few hours later after they had finished and they cleaned up the girls playroom anyway they made the girls beds, hung their clothes and even did some of our dishes! Any stay at home mama knows how much these things are appreciated! I have used cleaners for years and have never been so happy! Thank you Caroline and her sweet crew I'm so grateful!
-Meghan L.

*****

Caroline and her amazing staff helped us when we were in quite a bind. Full disclosure: I'm not the best at keeping my house clean, but we had a leak and had to leave our home for almost a month during repairs. We had concerns about dust that had piled up during our absence. No one else would take us on, but Caroline and her diligent staff did. They did an excellent job. They cleaned, organized, and spent the maximum amount of time cleaning every detail with as much precision as possible. It really helped relieve much stress and my family and I are truly grateful.
-Hannah N.

*****

If you have ever hired a cleaning service for DEEP cleaning, you know it's not an inexpensive service, so my expectations were high. Caroline's crew really impressed us. We used them for both cleaning the home we moved out of as well as the one we were moving into, which was a post-construction dusty mess. It felt like we would never be able to get it all clean. They did an amazing job. They were gentle on the home and didn't damage anything. They took their time and checked in with me before I paid to make sure I was completely satisfied. That is taking pride in service and it's so hard to come by. I am already scheduling another cleaning with them post-move, because they were just that good. I recommend them without hesitation!!
-Amy J.

*****

Caroline's Cleaning is reliable and time-efficient. Their staff is amiable, communicative, and polite. Highly recommended!
-Amber K.

*****

I hired this company to clean my 90 year old Moms place.
Her home was so filthy and they did an amazing job cleaning and were on time, thorough and fair price...
-S.H.

*****

Caroline was 100% professional and prompt in all the communications I had with her to check pricing and service and to set the cleaning appt.

The 3 person crew showed up on time and immediately started cleaning and did not waste a moment of time.

They deep cleaned a rather large 3 bedroom condo perfectly and where well worth the price.

I would highly recommend Caroline's for cleaning services in Orange County
-A T

*****

I am so happy that I found Caroline's Cleaning! I have used her team for move in cleaning and regular bi- weekly cleaning. Her team consistently does a great job! They are very fast and at first I was worried they were missing something due to their speed. Everytime, they have not missed a spot and I am so happy with the results. Caroline is very easy to work with, easy to schedule and her team is always on time! I highly recommend Caroline's Cleaning!
-Amy C.

*****

Caroline was absolutely amazing--did such a job cleaning our condo at a competitive price and worked quickly. If I could have her come once a week I would. I'm happy to have a great cleaner to go to now whenever I need it.
-Haley K.

*****

Caroline came and did a great Job, I called them abd they saved me abd came same day when someone else flaked on me.
I I would say the main difference between Caroline and any other person is her taste & style of decoration, she did a fantastic job decorating my pillows in the living, organizing my vanity .. I highly recommend her
-Dina Y.

*****

Carloline and her Team are extremely Reliable and Professional which is vital for us being a Super Host on Airbnb and wanting the best for our Guests.

She has provided us with an excellent level of service even at short notice. Highly recommend her service!
-Kouroush F.

*****

I found Caroline's Cleaners through yelp and texted to get a quote / set up a cleaning. She had availability on the exact day and time I requested. which was awesome because i didn't give her much notice.

The two cleaners showed up on time, were super polite and wore masks the entire time they cleaned. They worked quickly but diligently, and when they left my apartment was spotless.

Also, the pricing was not only reasonable but a few dollars less than I have been quoted elsewhere, which I really appreciated. I'm booking them to come back every 2 weeks because I liked it so much.

I would definitely recommend this service to anyone who wants a great clean at a reasonable price.
-Allison B.

*****

Very responsive and always happy to help. I love the workers! They are clean and professional. I highly recommend!
-Mrs. Z.

*****

Caroline and her team were very professional. Her pricing was reasonable but most importantly she did a really good job. Highly recommend her as a top cleaning service.

*****

Great customer service and Cleaning service! Will definitely be using them again! Was reasonably priced. Very thorough and had good availability.
-Becky T.

*****

Talk about going above and beyond! My house was a wreck after moving in and trying to get settled. Hired Caroline and after sending her a few videos, she had me a quote and on the schedule within the week.

The two ladies who came were on time, polite and wore masks. They cleaned this house until it shone. Mirrors, countertops, made the bed, even did the dishes I had stacked up in the sink. The couch was cleaned and the blankets on it folded nicely.

Just give Caroline a text or a Yelp message, her rates are great and the work is amazing. You won't regret the refresh. I'll be doing this cleaning at least quarterly!!
-Roobie T.

*****

Very happy with the ladies.
They were respectful and very polite. I requested a moving out cleaning and they did a very good job. I would hire Caroline's cleaning again.
-Isabella B.

*****

I decided to call Caroline to see if she would be able to do a last-minute move-in cleaning job for one of my clients that just closed escrow on their property. She was able to assign her staff to meet at the property within 2 hours of my request and her prices were reasonable. We had a miscommunication about one of the services, but she was able to accommodate and resolve the problem in a quick manner which I appreciated. Her staff was friendly and professional and the house looked spotless after which I was really happy with since I was worried at first since I wasn't familiar with their company, but they ended up delivering what they promised and more. We were also on a time crunch and they were able to deliver a clean home to us sooner than they had promised which sealed the deal for us.
-Daphne K.

*****

Carolina and her team provided excellent cleaning services for my fully furnished rental property. Carolina was very professional and accurate with her quotation ... there were no hidden charges!

Her team did a complete "move-in ready" cleaning and Carolina even came back to do the final touch cleaning after all repairs and resetting were complete.

We will definitely be calling Carolina for future cleaning services. Would highly recommend!
-J.S

*****

This is a family owned business. AND THEY ARE WONDERFUL.
We called last minute with less than 24 hours notice because of our needs and they made it happen. Super fair pricing and worth every penny. They will be our Go-to home cleaners for many years to come!!! Thank you Carolina and Matt. You. Exceeded our expectations. BIG TIME! See you soon ! BOOK THEM NOW WHILE THEY ARE STILL AVAILABLE.
ROCKSTAR CLEANERS.

*****

Showed up with masks and worked hard on the house. Very nice to work with.

*****

Caroline did a fantastic job deep cleaning my house! She is very honest and trust worthy and cares so much about details. Caroline treated my house as it's her own, and made it smell so good and fresh! I am going to always call Caroline to take care of my house cleaning services for sure!

*****

Caroline did an amazing job. She was communicative, it was very easy to get a appointment scheduled and she was prompt in her responses. She showed up wearing a mask, which we greatly appreciated given the current times. We could see her attention to detail in the cleaning, and she even did the baseboards, which most cleaners we have had in the past have not done without us asking. Highly recommend her services!

*****

Wow. They were on time and got the job done efficiently, without slacking off. And the results! Stunning! I highly recommend Caroline's Cleaning to anyone who wants to finally get their clutter under control.

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